REVIEW CHAPTER 9

ENABLING THE ORGANIZATION

-DECISION MAKING

DECISION-MAKING IS ONE OF THE DEFINING CHARACTERISTICS OF LEADERSHIP. IT’S CORE TO THE JOB DESCRIPTION. MAKING DECISIONS IS WHAT MANAGERS AND LEADERS ARE PAID TO DO. YET, THERE ISN’T A DAY THAT GOES BY THAT YOU DON’T READ SOMETHING IN THE NEWS OR THE BUSINESS PRESS THAT MAKES YOU WONDER, “WHAT WERE THEY THINKING?” OR “WHO ACTUALLY MADE THAT DECISION?” THAT’S PROBABLY ALWAYS BEEN THE CASE, BUT IT SEEMS EXPONENTIALLY MORE SO IN THE OPENING DECADE OF THE NEW MILLENNIUM WHERE EVERYTHING SEEMS MARKED WITH, “TOO BIG, TOO FAST, TOO MUCH, AND TOO SOON.”DECISION IS SUCH A BIG THINK TO BE THOUGHT TO THE ORGANIZATION.

TRANSACTIONAL PROCESSING SYSTEM IS THE BASIC BUSINESS SYSTEM THAT SERVICE THE OPERATIONAL LEVEL IN AN ORGANIZATION.THERE ARE

1. ,ONLINE TRANSACTION PROCESSING,
2. ONLINE ANALYTICAL PROCESSING

DECISION SUPPORT SYSTEM IS A MODEL INFORMATION TO SUPPORT MANAGERS AND BUSINESS PROFESSIONALS DURING THE DECISION MAKING PROCESS.

EXECUTIVE INFORMATION SYSTEM IS A SPECIALIZED DSS THAT SUPPORTS SENIOR LEVEL EXECUTIVES WITHIN THE ORGANIZATION

ARTIFICIAL INTELLIGENT IS A SIMULATES HUMAN INTELLIGENCE SUCH AS THE ABILITY TO REASON AND LEARN.

DECISION MAKING MAKE A CONFUSION.

REVIEW CHAPTER 8

ACCESSING ORGANIZATIONAL INFORMATION

-DATA WAREHOUSE

DATA WAREHOUSE IS A LOGICAL COLLECTION OF INFORMATION-GATHERED FROM MANY DIFFERENT OPERATIONAL DATABASES-THAT SUPPORTS BUSINESS ANALYSIS ACTIVITIES AND DECISION MAKING TASK.

DATA WAREHOUSE BASIC ARE EXTRACTION,TRANSFORMATION AND LOADING (ETL),DATA MART.

IN A DATA WAREHOUSE AND DATA MART,INFORMATION IS MULTIDIMENSIONAL,ITS CONTIANS LAYERS OF COLUMNS AND ROWS.

INFORMATION CLEANSING OR SCRUBBING IS A PROCESS THAT WEEDS OUT AND FIXES OR DISCARDS INCONSISTENT, INCORRECT OR INCOMPLETE INFORMATION.

ACHIEVING PERFECT INFORMATION IS ALMOST IMPOSSIBLE. SO THAT THE ORGANIZATION MUST TAKE A CHALLENGES TO MAKE THEMSELVES FIT TO THE ORGANIZATION GOALS AND TARGET TO BRINGS TO THEIR CUSTOMER.

TECHNOLOGY,PEOPLE AND CULTURE THAT ARE PART OF BUSINESS INTELLIGENT THAT HELP PEOPLE MAKE THEIR DECISION MAKING CLEARLY.

ORGANIZATIONAL CULTURE ONE OF THE BI PRINCPLE.

PROCESS

REVIEW CHAPTER 7

STORING ORGANIZATIONAL INFORMATION-

DATABASE

INFORMATION WILL BE STORE IN THE DATABASE.DATABASE WILL MAINTAINS INFORMATION ABOUT VARIOUS TYPES OF OBJECTS (INVENTORY),EVENTS (TRANSACTIONS), PEOPLE (EMPLOYEES), AND PLACES (WAREHOUSES).WITH DATABASE MORE ADVANTAGE WE CAN GAIN AS AN ORGANIZATION.DATABASE CAN:
-INCREASE SCALABILITY AND PERFORMANCE THAT MEANS HOW WELL A SYSTEM CAN ADAPT TO INCREASED DEMAND AND HOW QUICKLY A SYSTEM PERFORM.

-REDUCED INFORMATION REDUNDANCY THAT MEANS TO AVOID THE DUPLICATION OF INFORMATION OR STORING THE SAME INFORMATION IN MULTIPLE PLACES.

-INCREASE INFORMATION INTEGRITY THAT MEASURE THE QUALITY OF INFORMATION POOR OR GOOD.

-INCREASE INFORMATION SECURITY DATABASE WILL OFFER SEVERAL SECURITY FEATURES LIKE PASSWORD,ACCESS LEVEL AND ACCESS CONTROL.

DATABASE MANAGEMENT SYSTEM,DATA DRIVEN WEBSITE, BUSINESS INTELLIGENT HAVE THEIR OWN PURPOSES TO INTERACT WITH CUSTOMER.

SECURITY SECURE IMPORTANT TO ALL ORGANIZATION.

INCREASE DEMAND WITH DATABASE
 

REVIEW CHAPTER 6

VALUING ORGANIZATIONAL INFORMATION

INFORMATION IS EVERYWHERE  IN AN ORGANIZATION,EMPLOYEE MUST BE ABLE TO ADAPT TO THE VARIETY OF INFORMATION AROUND THEM TO MAKE DECISION.IF THEY CAN ADAPT SUCCESSFULLY TO THE INFORMATION THEY GET IT,ITS SHOWS THAT HOW AN ORGANIZATION IS PERFORMING.IN THE ORGANIZATION THERE HAVE THREE DIFFERENT PART OF INFORMATION.

 FIRST INFORMATION LEVEL LIKE INDIVIDUAL KNOWLEDGE,DEPARTMENT GOALS SO THEY ARE KNOWN BY THEIR OWN SELF.

SECOND INFORMATION FORMATS LIKE LETTER,MEMOS,REPORTS,COMPETITOR,CUSTOMER, ETC..THE  INFORMATION GET IT MOST OF IT FROM OTHERS.THIRD ARE INFORMATION GRANULARITIES,LIKE REPORTS FOR EACH SALES PERSON,REPORT ACROSS DEPARTMENT.WITH THIS INFORMATION THEY WILL MORE FOCUS ON DOING JOB WELL.POOR INFORMATION CANNOT PERFORM THE ORGANIZATION PERFORMANCE WELL.

EXAMPLE OF REPORT.

MEMO ARE KIND OF INSTRUCTION FROM UPPER LEVEL.

REVIEW OF CHAPTER 5

ORGANIZATIONAL STRUCTURES

 THAT SUPPORT STRATEGIC INITIATIVES

THE PERSON WHO ARE RESPONSIBLE TO MAKE SURE THAT THE  OPERATION IN THE ORGANIZATION FLOW SUCCESSFULLY IN THE IT SECTION IS 

-CHIEF INFORMATION  OFFICER (CIO)

- CHIEF TECHNOLOGY OFFICER (CTO)

-CHIEF SECURITY OFFICER (CSO)

-CHIEF PRIVACY OFFICER (CPO)

-CHIEF KNOWLEDGE OFFICE (CKO)

THEY ALL HAVE THE DIFFERENT OWN FUNCTION,SO THAT THE ORGANIZATION WILL BE IN THE RIGHT PATH.THEY HAVE THE TECHNOLOGICAL EXPERTISE.

ETHICS AND SECURITY WILL LEAD US TO BE SUCCESS ORGANIZATION.ETHICS IS THE PRINCIPLES AND STANDARDS THAT GUIDE OUR BEHAVIOUR TOWARDS OTHER PEOPLE.AS EXAMPLE ONE OF THE ISSUE AFFECTED BY TECHNOLOGY ADVANCE ARE COPYRIGHT,SOMETIMES HAVE A PARTY THAT NOT RESPONSIBLE,THEY JUST USE THEIR OWN MANPOWER THE COPY THE SONGS OR ANYTHING IGNORANCE THE CURRENT SITUATION.

SECURITY IS IMPORTANT TO ALL ORGANIZATION TO PROTECT THEM FROM THE BUSINESS INFORMATION FALL TO THE WRONG PERSON.INFORMATION SECURITY IS THE MOST PART TO TAKE CARE BECAUSE FROM PROTECT INFORMATION FROM BEING MISUSE BY PERSONS INSIDE OR OUTSIDE AN ORGANIZATION.  

UNDERSTAND THE MEANING OF ETHICS ,ONE WAY TO BRING  ORGANIZATION  OPERATE SUCCESSFULLY.

INFORMATION SECURITY IS VERY IMPORTANT
SO THAT
THE INFORMATION NOT FALL TO THE WRONG PERSON.

SELAMAT HARI LAHIR MY HERO :)

ASSALAMUALAIKUM KAWAN2...HARI NI NAK BERCERITA SIKIT TENTANG MY HERO....JENG3 SIAPAKAH HERO AKU NI....NAMA HERO AKU IALAH ZAINAL BIN HASSAN...KENAL TAK???X KENAL....X PE LA X PAYAH LA KORANG KENAL BIAR AKU JE KENAL DIA NAAAA....
                                                                 PROFILE EN.ZAINAL
NAMA: ZAINAL BIN HASSAN
TARIKH LAHIR: 18 JULAI 1963
TEMPAT LAHIR: MUAR,JOHOR
MAKANAN KEGEMARAN: ASAM PEDAS
MINUMAN KEGEMARAN: LAICI
PEKERJAAN: PESARA TENTERA
ISTERI: NORKHAYATI BINTI MD.ZAN
ANAK: 1.NORZAHIRA BINTI ZAINAL
             2.NURZURAINI BINTI ZAINAL

HEEEE...DAH KENAL BLOM...OFCOURSE LA MY HERO TU ADALAH AYAH AKU.HARI TU BZDAY AYAH AQ....SO NAK BG SOMETHING SPECIAL TOK AYAH...KEBETULAN AKU BALIK 1 HARI SELEPAS BZDAY AYAH ,AKU X WISH PON BZDAY AYH TYME 2 TP MASA AKU CALL RUMAH KATA NAK BALIK AYAH AKU YANG ANGKAT CALL...AYAH AKU MCM SEDIH JE DNGAR SORE X DA ORG WISH LA 2...MANA TAKNYA MAK AKU PON X WISH..HEHE...SAJE JE SBNRNYA SBB NAK BG SURPRISE SKIT....MALAM 2 MAK AKU CALL KATA AYAH AKU KATA X DA ORG NAK WISH BZDAY DIA....ALOLOLO...MERAJUK LA 2..HIK3....ESOKNYA AKU PON MULAKAN PROJECT MENCARI HADIAH FOR HIM....FIRSTLY INGT NAK BELI KEK SECRET RECIPE SBB KEK 2 JE YG AYH AKU AKN LARAT MAKAN..AHAKKK NAMPAK X DEMAND DIA DISTU....PONING NI MIKIRKAN HADIAH TOK AYAH LAU BAJU,MMG X LA...T COMFIRM X BERKENAN AYAH TAK AKAN PAKAI..KASUT...HMMM....LAST2 BRU DPT PKIR....SO KAMI BLIKAN AYAH INI

PERFUME

OK AYAH AKU MMG GILA PERFUME EA....NAK G KEBUN PON PKAI PERFUME EA...SEMNGGU JE BOLEH HABIS..YG NI PON X TAU LA..TAH2 DH HABIS,SAJE JE BG AYAH.....LAU IKUTKAN MMG X TERNILAI PENGORBANAN AYAH TOK KAMI...SEPANJANG MNEMBESARKAN KAMI...AYAH MENJAGA KAMI PENUH KASIH SAYANG...EA LA SAPA TAK SAYANG ANAK OIIII....HEHE...TP APA2 PON HE THE BEST...NI ADA SIKIT TATAPAN MASA AYAH AKU MUDA MUDI DULU...

CE TEKA MANA 1

SUATU KETIKA DULU

SIAP SEDIA SEMUA

DI HARI PERSANDINGAN

<MY FATHER MY HERO >

SELAMAT HARI LAHIR WAHAI AYAHKU ZAINAL BIN HASSAN....SEMOGA SENTIASA DIMURAHKAN REZEKI....PANJANG UMUR....GEMBIRA2 SELALOOO..

REVIEW FOR CHAPTER3

STRATEGIC INITIATIVES FOR IMPLEMENTING

 COMPETITIVE ADVANTAGE

IN THE ORGANIZATION WE MUST WANT TO DEVELOP OUR COMPANY TO FURTHER SUCCESS,SO THE ORGANIZATION MAY BE CAN USE ONE OVER THE FOUR INITIATIVES HERE TO BE ON THE COMPETITIVE ADVANTAGE :

1.  SUPPLY CHAIN MANAGEMENT (SCM)
2.  CUSTOMER RELATIONSHIP MANAGEMENT (CRM)
3.  BUSINESS PROCESS REENGINEERING (BPR)
4.  ENTERPRISE RESOURCE PLANNING (ERP)

ALL THE 4 INITIATIVES CAN GAIN PROFIT TO THE COMPANY,THE INITIATIVES USE  FOR THE ORGANIZATION SHOWS THAT THEY WANT TO FOCUS MORE ON COMPETITIVE ADVANTAGE.FOR EXAMPLE IN SCM  THEY THINK FOR STRATEGY FOR MANAGING ALL RESOURCE TO MEET CUSTOMER DEMAND AND THEY HAVE TO MAKING PRODUCT ACTIVITY.

IN CRM THEY ENABLE AN ORGANIZATION  TO IDENTIFY TYPES OF CUSTOMER,DESIGN INDIVIDUAL CUSTOMER MARKETING CAMPAIGNS,TREAT EACH CUSTOMER BUYING BEHAVIOURS, AND UNDERSTAND CUSTOMER BUYING BEHAVIOUR.

   IN ERP THE EMPLOYEE MORE POWERFUL TO MAKE DECISION BY LOOK AT THE DATA THAT PROVIDE ALL THE INFORMATION ABOUT THE BUSINESS OPERATIONS.