REVIEW CHAPTER 9

ENABLING THE ORGANIZATION

-DECISION MAKING

DECISION-MAKING IS ONE OF THE DEFINING CHARACTERISTICS OF LEADERSHIP. IT’S CORE TO THE JOB DESCRIPTION. MAKING DECISIONS IS WHAT MANAGERS AND LEADERS ARE PAID TO DO. YET, THERE ISN’T A DAY THAT GOES BY THAT YOU DON’T READ SOMETHING IN THE NEWS OR THE BUSINESS PRESS THAT MAKES YOU WONDER, “WHAT WERE THEY THINKING?” OR “WHO ACTUALLY MADE THAT DECISION?” THAT’S PROBABLY ALWAYS BEEN THE CASE, BUT IT SEEMS EXPONENTIALLY MORE SO IN THE OPENING DECADE OF THE NEW MILLENNIUM WHERE EVERYTHING SEEMS MARKED WITH, “TOO BIG, TOO FAST, TOO MUCH, AND TOO SOON.”DECISION IS SUCH A BIG THINK TO BE THOUGHT TO THE ORGANIZATION.

TRANSACTIONAL PROCESSING SYSTEM IS THE BASIC BUSINESS SYSTEM THAT SERVICE THE OPERATIONAL LEVEL IN AN ORGANIZATION.THERE ARE

1. ,ONLINE TRANSACTION PROCESSING,
2. ONLINE ANALYTICAL PROCESSING

DECISION SUPPORT SYSTEM IS A MODEL INFORMATION TO SUPPORT MANAGERS AND BUSINESS PROFESSIONALS DURING THE DECISION MAKING PROCESS.

EXECUTIVE INFORMATION SYSTEM IS A SPECIALIZED DSS THAT SUPPORTS SENIOR LEVEL EXECUTIVES WITHIN THE ORGANIZATION

ARTIFICIAL INTELLIGENT IS A SIMULATES HUMAN INTELLIGENCE SUCH AS THE ABILITY TO REASON AND LEARN.

DECISION MAKING MAKE A CONFUSION.